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February 20, 2021 12:47 PM

911 SERVICE INTERUPTIONS RESOLVED

Desoto County 911 centers have confirmed that all 911 is back in full service and all call centers are receiving calls again. The phone company (AT&T) located the point in their internal network that was damaged by the winter storm and finished repairing the damage late yesterday afternoon.

AT&T and the Desoto 911 staff have been testing the system continuously and feel confident that these repairs have resolved all of the connection issues that were negatively impacting the 911 network.
As always, if there is ever a time when callers are unable to get through on 911, the below numbers are still available and monitored by the same 911 call takers.
City of Southaven – (662) 393-0228
City of Olive Branch – (662) 895-4111
City of Horn Lake – (662) 393-6174
City of Hernando – (662) 469-5550
Desoto County Sheriff, Fire, and EMS – (662) 469-8027

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