Important Notices

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September 8, 2023 5:28 PM

Sign Up for Recycling Service

Waste Connections will begin servicing trash customers in the unincorporated areas of DeSoto County starting October 1, 2023. Garbage customers will automatically be switched from Waste Pro to Waste Connections.

Recycling Service begins December 4, 2023. Recycling is NOT automatic! You must sign up for Recycling here:

How much are the fees?
Garbage Service: $17.50/month.
Additional cart: $6
Recycling Service: $10 a month per cart. You must sign up for service!

How will I be billed?
You will be invoiced by Waste Connections on a quarterly basis. Invoices are mailed in advance. That means the first invoices will be mailed in September, for services starting in October.

When will Recycling Service start?
Curbside recycling in unincorporated DeSoto County will begin the week of December 4th.

Why is Recycling Service delayed?
Supervisors were resistant to moving the recycling start date, but they also did not want to automatically assume all current recycling customers would be willing to pay an additional $10 a month to recycle. After talks with Waste Connections, it was decided additional time was needed to sign up recycling customers.

What do I do with my recycling until then?
DeSoto County offers recycling services at 9 locations across the county. You can recycle Paper, Plastic, Cardboard, and Aluminum. You can find the list of locations on the Recycling Efforts webpage.

If I already receive recycling services, do I need to opt-in?
Yes, you must sign up for recycling service. Click this link to sign up. You can also call 901-398-5400 to sign up. Recycling is an additional $10 per cart each month.

What should I do with my old cart?
Waste Pro Carts will be serviced until September 30th. The old carts will be collected starting the week of September 25th after your service day.. Additional instructions are to come.

When will I get my new cart(s)?
Waste Connections carts are currently being distributed.. This cart will begin being serviced the week of October 1st. Please leave your old Waste Pro Carts at the street starting the week of September 25th.

Will my garbage/recycle day change?
Your service date will remain the same unless your new trash cart has a “Change of Service Day” sticker on the lid.

What if I all of my garbage won’t fit in my trash cart?
Waste Connections will only pick up the content inside the cart. It will not pick up trash bags, or anything else that is outside a cart. You can order an additional cart for $6 a month. You can call 901-398-5400 to order an additional cart.

Observed Holidays.
Waste Connections will not provide services on the following holidays: New Year’s Day, MLK Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.

Unacceptable Waste.
(Includes, but not limited to) Hazardous, Infections, Liquid, Medical Waste, Motor Oil, Batteries, Gasoline, Paint, Rubber Tires.

How can I dispose of the listed unacceptable items?
DeSoto County provides multiple locations for the recycling of Motor Oil, Tires, and E-Waste. You can find information below and on the Recycling Efforts webpage. Hazardous Waste, Gasoline, Batteries, and Paint can be disposed of during Household Hazardous Waste Day which is usually held in the spring. A date will be announced in 2024.

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